Terms & Conditions

This website is owned and controlled by Warmflame Developments Limited.

If you use this website, you agree to the terms and conditions set out below. Warmflame Developments is a limited company registered in England with registered number 11393238. Our registered office is Number 6, The Courtyard (First Floor), 707 Warwick Road, Solihull, B91 3DA, where you may look at a list of directors’ names.

Disclaimer

This website describes services provided in the UK by Warmflame Developments Limited (a limited company incorporated in the UK).

While Warmflame Developments make every effort to ensure that everything on the website is accurate and complete, we provide it for information only, so it is indicative, rather than definitive. We thus make no explicit or implicit guarantee of its accuracy, and, as far as applicable laws allow, we neither accept responsibility for errors, inaccuracies or omissions, nor for loss that may result directly or indirectly from reliance on its content. Users of the website should not take or omit to take any action that relies on information on the website. Warmflame Developments may correct or update the website without prior notice.

In making the website available, Warmflame Developments do not imply or establish any client, advisory, financial or professional relationship. Through the website, neither Warmflame Developments nor any other person is providing advisory, consulting or other professional services.

Interruption

Warmflame Developments neither guarantees that the website will be uninterrupted or without delay, nor that it will be error-free or virus-free. The website is provided “as is” without warranties of any kind. Warmflame Developments will not be responsible and will not accept any liability whatsoever for any viruses which may infect your computer by reason of your use of or downloading of applications (including .exe applications) from this website.

Important information relating to properties displayed on the website

Particulars: Any property particulars are not an offer or contract, nor part of one. You should not rely on statements by Warmflame Developments in the particulars or by word of mouth or in writing (“information”) as being factually accurate about the property, its condition or its value. Neither Warmflame Developments nor any joint agent has any authority to make any representations about the property, and accordingly any information given is entirely without responsibility on the part of the agents, sellers(s) or lessor(s).

Photos, etc: The photographs show only certain parts of the property as they appeared at the time they were taken. Some images may have been digitally enhanced. Areas, measurements and distances given are approximate only.

Regulations, etc: Any reference to alterations to, or use of, any part of the property does not mean that any necessary planning, building regulations or other consent has been obtained. A buyer or lessee must find out by inspection or in other ways that these matters have been properly dealt with and that all information is correct.

VAT: The VAT position relating to the property may change without notice.

Information on the website about a property is liable to be changed at any time.

Intellectual property

The content of the Warmflame Developments website is protected by copyright, trademarks, database rights and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from Warmflame Developments.

Your use of the Warmflame Developments website

Links: You may provide a hyperlink to the homepage of the website provided that you must remove any such link upon the request of the Warmflame Developments in writing

Framing: Framing of the website or any of its content is prohibited.

You may not use the website for any of the following purposes:

disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws; transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice; interfering with any other person’s use or enjoyment of the website; or making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will be responsible for our losses and costs resulting from your breach of the above clauses.

Complaints Handling Procedure

We regret that you have had cause to make a complaint. We have implemented the following complaints procedure to help us resolve your grievance and work towards continually improving our professional service. A person has been appointed in this office to deal with complaints, and you should not hesitate to contact the relevant person. Details are set out below:

Stuart Mair MRICS
Development Director
Warmflame Developments Limited
Number 6, The Courtyard (First Floor), 707 Warwick Road, Solihull, B91 3DA

T: 07711 055144
E: smair@warmflamedevelopments.com

Where your complaint is initially made verbally, we would be grateful if you could summarise the nature of your grievance in writing.

Once we have received your written summary of the complaint, we will contact you in writing within 7 days to inform of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this. Within 21 days of receipt of your written summary, the person dealing with your complaint will write to you in order to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken.